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Travel Arrangements | Travel Cancellation Policy

Travel…Fun Anywhere!

Use your Presidents Points to enjoy travel with family and friends.

Travel Arrangements

  • To redeem your points for airline tickets, call 1-800-443-4782, option 3, with your travel dates and destinations, and let Travel Headquarters arrange your travel reservations.
  • Travel Headquarters will answer your questions, provide President’s Recognition Program Point requirements, and assist you with your travel.
  • Remember to plan ahead. Contact us at least 30 days prior to your planned departure date for availability. Allow even more lead-time for peak season travel.
  • All reservations are subject to availability.

Travel Cancellation Policy

  • If you must change or cancel travel plans after your travel arrangements have been finalized, the following penalties will be assessed: 1) a minimum 100-point per ticket non-refundable fee for a domestic reservation; 2) a minimum 200-point per tick non-refundable fee for an International reservation. Additionally, a minimum 50-point per ticket fee will apply if e-tickets are available, but paper tickets are requested. All paper tickets also require a minimum 12-point per ticket shipping/handling fee.
  • You may use President’s Recognition Points to pay this fee.
  • It you have purchased a refundable ticket, Award Headquarters will credit your account for the remaining value of your trip.
  • If you have purchased a nonrefundable ticket your account is not credited for a ticket that is not used.

NOTE: Please be sure to read the Travel Liability Statement under General Information before making your travel plans.

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